Say What? Suggestions on what to Say in almost every Difficult Situation

There are many times in our interactions with other people where what we say really matters. From reading this guidebook, you will have some new ideas of how and what to say to people in difficult situations.   How you know the person, how well you know the person, and how close you are to the person can temper the conversation you have with him/her. Always be sincere and remember something you were probably told (in admonishment) as a child, “It is not always what you say, but how you say it.”   Remember, our common goal is to be loving, caring, validating.