Refund/Cancellation Policy
All eBooks and/or electronically issued informational products have a 100% Money Back Guarantee. If you are not 100% satisfied with this info product, simply return it within 1 year and we will refund your money.
Clients acknowledge and agree to our refunds policy which clearly states that all editorial and consulting services are performed to the best of our abilities, begin immediately upon ordering, and will be rendered on their behalf in good faith.
Cancellation of editing services must be submitted in writing via email or fax. Phone calls, voice/chat messages, and/or standard post/letters will not be acknowledged as a formal cancellation.
Upon receipt by our administrators, LivingWellSeries.com will contact the client’s assigned editor to cancel the project and to immediately discontinue editing services.
Upon successful discontinuation/cancellation of editorial services, LivingWellSeries.com will then contact the client within 24 hours and notify them of their current editing status.
Editing service charges will be calculated and retained according to the degree of services provided, if any, by the editor prior to receipt and successful cancellation of the client’s service request.
Services already performed by the editor will be delivered along with the remainder of the payment for the services not fulfilled due to cancellation.
No returns, service credits nor refunds will be issued for editing services ordered and completed by our editors and consultants. All partially fulfilled services are delivered upon acknowledgment of cancellation to our website’s Client Center and electronically transferred via email to the client’s originally submitted email address.
We are not responsible for any client inaccessibility, including but not limited to lost passwords, email submission errors, failed transmissions, and/or other technical difficulties.
This policy applies to all orders placed online or by phone and fully paid via credit card, eCheck, international wire transfer, or PayPal.
Please note that we do NOT accept money orders, paper checks, or any job orders delivered via standard post. (We NEVER accept or acknowledge any paper correspondence sent.)
All transmissions and orders must be placed electronically. Successfully transmitted orders will be acknowledged with a formal receipt by email within 24 hours of receipt.
Thank you for entrusting us with your writing project! We look forward to working with you.